Falcon Labs' Privacy Policy

Last Updated: February 2nd, 2025

1. Introduction

At Falcon Labs, we are committed to safeguarding your privacy and ensuring the security of your personal data. This policy outlines how we collect, process, store, and protect your information when you interact with our services or visit our website, as well as your rights regarding your data. By using our platform or visiting our website, you acknowledge and agree to the practices described in this policy.

2. What is Personal Information?

"Personal Information" or "Personal Data" refers to any data that identifies, relates to, or can be linked to an individual. This includes:

  • Contact details (e.g., name, email, phone number)
  • Online identifiers (e.g., IP addresses, device information)
  • Transaction data (e.g., purchase history, engagement with offers)
  • Demographic details (e.g., age, gender, location)
  • Information collected through tracking technologies (e.g., cookies, pixels)

3. Information We Collect & How We Use It

We collect personal data from various sources, including:

A. Information You Provide

  • When you sign up, request a demo, or engage with offers, we may collect your name, email, and other relevant details.
  • If you contact our support team, we may collect any additional details you provide.

B. Information from Advertisers & Partners

  • We may receive data from advertisers and business partners, including purchase details and interactions with offers.
  • This data helps us personalize your experience and improve the effectiveness of our services.

C. Automated Data Collection

  • We use cookies and other tracking technologies to analyze usage patterns, improve service delivery, and optimize marketing efforts.
  • This includes browsing behavior, device information, and location-based insights (where applicable).

4. Information Collected from Website Visitors

When you visit our website, we may collect information automatically through cookies, analytics tools, and server logs. This includes:

  • Your IP address, browser type, and operating system.
  • The pages you visit and the duration of your visit.
  • Referral sources (how you arrived at our site).
  • Clickstream data and other browsing behavior.

We use this data to analyze website performance, improve user experience, and enhance security. You can manage your cookie preferences through your browser settings or our Cookie Policy.

5. Why We Collect Personal Data

We process personal information to:

  • Provide and enhance our platform's functionality
  • Personalize user experiences and optimize offer placements
  • Ensure compliance with legal and regulatory requirements
  • Detect and prevent fraud and unauthorized activities
  • Manage relationships with advertisers, partners, and users
  • Improve platform security and data protection measures

6. Marketing & Communication Preferences

If you subscribe to marketing emails, newsletters, or promotional offers, we may collect and process your contact details for communication purposes. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us at [email protected].

7. Data Sharing & Third-Party Disclosure

We share personal data only when necessary and under strict security guidelines:

  • With Advertisers & Partners: When you engage with an offer, relevant data is shared with the respective advertiser to fulfill the offer.
  • With Service Providers: We work with trusted third-party vendors (e.g., cloud storage, payment processors) who support our operations.
  • For Legal & Security Reasons: We may disclose data to comply with legal obligations, enforce our policies, or protect against fraud.

8. International Data Transfers

Falcon Labs operates globally, and your data may be processed in multiple countries. We implement industry-standard security measures to ensure compliance with applicable privacy regulations, including:

  • Data transfer agreements aligned with EU-approved Standard Contractual Clauses
  • Encryption and access control mechanisms to safeguard sensitive information

9. Data Security Measures

We take proactive steps to protect your data, including:

  • Encryption of sensitive information during transmission and storage
  • Access restrictions to minimize unauthorized data exposure
  • Routine security audits and vulnerability assessments
  • Implementation of fraud detection and account verification protocols

10. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Data may be stored securely for:

  • Compliance with legal obligations
  • Fraud prevention and security monitoring
  • Contractual and business requirements
  • Customer support and dispute resolution

Once data is no longer required, we take steps to securely delete or anonymize it.

11. Use of Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience and measure performance. Users can manage preferences through browser settings or our Cookie Policy.

12. Children's Privacy

Falcon Labs does not knowingly collect personal data from individuals under the age of 13. We do not allow targeted advertising to users under 16. If we learn that a child's data has been collected, we will take immediate steps to delete it. Parents and guardians are encouraged to monitor their children's online activity.

13. Your Privacy Rights

Depending on your location, you may have rights related to your personal data, including:

  • Accessing or requesting a copy of your personal information
  • Requesting corrections to inaccurate data
  • Objecting to data processing for specific purposes
  • Withdrawing consent for marketing communications
  • Requesting deletion or restriction of personal data processing

To exercise your rights, contact us at [email protected].

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business practices. The latest version will always be available on our website.

15. Contact Us

For privacy-related inquiries or to exercise your rights, please reach out to:

Email: [email protected]

Address: 1810 E Sahara Ave STE 75003, Las Vegas, NV, 89104